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  Public Ticket #2612954
Issue with quantity selection
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Comments

  • Matias started the conversation

    Hello, love your plugin!

    With the latest update, we are not being able to select product quantities in the quantity list, only the first option is permitted by the plugin: https://ecovasos.com/producto/qero-500cc-17-oz/

    Any hints on how we can fix this issue?

    Regards.

  •  767
    Janilyn replied

    Hi Matias,

    Thanks for contacting us here and reporting this issue.

    I have reported this issue to our developers so that they can check and fix it as soon as possible. They will release a new update soon to troubleshoot this.

    Best regards.

    Janilyn T. - WPClever Support Agent

  •  767
    Janilyn replied

    Hi Matias,

    I have discussed with our developers about this and they responded that the latest update requires the Min/Max must include the lowest and highest values of the quantity range, no matter which type you choose (input/select/radio).

    So there's a quick fix for your case is to enter the lowest and highest values in the Min/Max boxes correspondingly. Also, please make sure your product has enough stock for the highest value to be selectable.

    Our developers will make adjustments to this issue soon and fix it in the coming update for this plugin. For now, kindly adopt this workaround for your site.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Matias replied

    Thanks a lot!