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  Public Ticket #2612844
WPC Product Bundles and weight based shipping
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Comments

  • Stefan started the conversation

    Hi,

    we have just started to use WPC PB and there are no shipping costs for the bundles in the shopping cart. But the shipping costs will be calculated again as soon as a single item is added to the shopping cart.

    https://www.monteforca.org/shop/

    System config:

    • WooCommerce Version 4.7.1
    • Themeco PRO Version: 3.2.3
    • WPC P-B Version 5.3.6WooCommerce
    • Weight Based Shipping Version 5.3.7
  •  767
    Janilyn replied

    Hi Stefan,

    Thanks for contacting us here.

    Please refer to this doc for instructions on how to set up dimension for the whole bundle and calculate the shipping fee based on that.

    If you would like to use the apply the shipping fee on bundled products individually, you need to have their dimension set before that. 

    If you have set the dimension and weight as above guided but it doesn't work, there might be a conflict between our plugin and weight based plugin.

    However, concerning incompatibility with third-party plugins or themes, we could only customization service for free if you're using the Premium version of our plugin. I checked that you're using the free version, unfortunately, we could only provide free customization support in case there's an error coming from within our plugin. Any issues caused by external plugins cannot be covered since it takes up much time and effort for us to investigate and find a solution.

    Best regards.

    Janilyn T. - WPClever Support Agent