Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay
  Public Ticket #2601981
0 time to remain when expiration is next year
Closed

Comments

  • Tomáš Frank started the conversation

    Hello,

    i found issue when i set-up in product for example expiration for any time in future next eyer – 01.01.2021. Then its show zero time to remain. When i set-up 31.12.2020 it is counting about 70 days correctly.

    Could be there some issue with counting for the next year?

  •  767
    Janilyn replied

    Hi Tomáš,

    Thanks for contacting us here. We've got your issue.

    For your case, our developers will need to check the back-end admin area to find the source of issue. 

    I have transferred your ticket to one our developers so that he can check and give you further help. He might need to further discuss with you, so please in touch.

    He'll start working on this and will be responding as soon as he's available for support. 

    Please stay patient meanwhile cause this might take some time under our current heavy workloads.

    Best regards.

    Janilyn T. - WPClever Support Agent