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  Public Ticket #2594853
Out of stock products greyed out.
Closed

Comments

  • Chris Hill started the conversation

    Hi,

    I have a number of grouped products on my site. In some cases, the individual products are out of stock and not available on back order.
    At the moment, these are greyed out with a line through (see example).

    However I do not want this to be the case. I need this to remain fully visible, (like the 2nd product here)


    Please can you provide a solution for this.


    Thanks

  •  767
    Janilyn replied

    Hi Chris,

    Thanks for contacting us here.

    In this case, your product should be available on the backorder to be visible even it's out of stock. If not, out of stock items will be greyed out like that to prevent customers from buying exhausted stuff and avoid excessive stock. Sorry but this can't be changed.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Chris Hill replied

    Hi Janilyn,


    Thanks for your reply,


    I have found a solution to this problem by editing the CSS code which gives me the desired result.

  •  767
    Janilyn replied

    Thanks for your feedback, Chris. I'm glad that you have figured it out.

    I'll close your ticket now. Feel free to submit a new one in case you encounter any issues at any time. 

    Have a nice day and best regards. 

    Janilyn T. - WPClever Support Agent