Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

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  Public Ticket #2586529
upgrade plan
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Comments

  • Carlos Castillo started the conversation

    I just purchase a single site but would like rather the 5 site, how do I `lace the difference?

  •  767
    Janilyn replied

    Hi Carlos,

    Thanks for contacting us here.

    In case you have purchased a license from us, then after some time, you would like to upgrade your license to a higher one, here are steps for you:

    • Purchase the higher license type that you prefer and make the payment normally. 
    • Create a new Private ticket here with all your purchase information included so that we can verify your purchases.
    • Our staff will proceed to refund the previously purchased license to you with full amount in less than 48 hours after completing the license upgrade process.
    • Now you can start using our plugin as normally and on as many sites as you want. Your license is now attached to the newly registered PayPal transaction ID and the same email address.

    Kindly note that:

    - This policy applies to upgrading license to a higher only, for example: single site license >> 5-site license >> unlimited site license.

    - Once the license switching is completed, there's no way to change back.

    Hopefully, my explanations are helpful enough. If you have any further questions, feel free to ask. I'm happy to help.

    Have a nice day and best regards from the WPClever team. 

    Janilyn T. - WPClever Support Agent