Hi, I'm using your composite product to take existing products and fill a POP display. The display then ships with the composite products inside. I'd like the system to ignore the dimensions of the individual products and only calculate the weight. Is there a way to do this?
Thanks for contacting us here. We've received your ticket.
Our developer might need to check out the POP display then consider if this is possible or not.
I have transferred your ticket to one our developers so that he can check and give you further help. He might need to further discuss with you, so please in touch.
He'll start working on this and will be responding as soon as he's available for support.
Please stay patient meanwhile cause this might take some time under our current heavy workloads.
Hi, I'm using your composite product to take existing products and fill a POP display. The display then ships with the composite products inside. I'd like the system to ignore the dimensions of the individual products and only calculate the weight. Is there a way to do this?
Hi Erica,
Thanks for contacting us here. We've received your ticket.
Our developer might need to check out the POP display then consider if this is possible or not.
I have transferred your ticket to one our developers so that he can check and give you further help. He might need to further discuss with you, so please in touch.
He'll start working on this and will be responding as soon as he's available for support.
Please stay patient meanwhile cause this might take some time under our current heavy workloads.
Best regards.
Janilyn T. - WPClever Support Agent