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  Public Ticket #2584832
Pre purchase question: Is a product in a bundle counted as a single product purchase?
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  • Luc started the conversation

    Hi,

    I have a pre purchase question.

    Is a product in a bundle counted as a single product purchase?

    We have multiple entrepreneurs who sell there products via our webshop.

    They get a e-mail when there is a purchase that have one or more of there products.

    Now we want t have some bundles with multiple products from multiple entrepreneurs. When a bundle is added to the cart. I see that the bundle is at top, and there under the products separate listed. Are these products listed as a single purchase?

    We also have some products with options like choose weight: https://www.bozlokaal.nl/shop/zuivel/kruidenkazen/boeren-mosterd/

    These options are created with a plugin called extra product options: https://codecanyon.net/item/woocommerce-extra-product-options/7908619

    Are these options visible in the bundle?


    Regards,


    Luc


  • Luc replied

    Hi,

    Can someone please answer?

    Luc

  •  767
    Janilyn replied

    Hi Luc,

    Thanks for contacting us here. We've had a short vacation so today I am able to process your ticket. 

    If you use the default WooCommerce Order & Stock system, then when a smart bundle is purchased, it will reduce the stock of bundled products but the order will be categorized into smart bundle product type, not as single purchase of individual products.

    If you're using any third-party inventory and stock system, it depends on how external system works on inventory & stock. You can kindly test that out with the free version of our plugin since regarding stocks and inventory, both versions work in the same way.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Luc replied

    Hi, thanks for the tip to download the free version.

    I've downloaded it and installed it. But the search form doesn't work. 

    It keeps searching. 

    Regards,

    Luc

  • Luc replied

    Nevermind, for some reason it works now. Thanks


  • Luc replied

    Is there a way to test the paid version?

    I want to test if our variable product plugin is compatible. 

  •  767
    Janilyn replied

    Hi Luc,

    Thanks for the feedback.

    We don't provide the Premium file for trial, but we can give you 7-day money-back guarantee. If you purchase our plugin, you will have 7 days to consider to continue using it or not. We will give you a full refund of your purchase without any question within 7 days after purchasing the Premium version.

    Best regards.

    Janilyn T. - WPClever Support Agent