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  Public Ticket #2577090
Refund ticket
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Comments

  •  1
    Loan Vo started the conversation
    October 21, 2020 at 5:18pm

    hi

    You prompted me to purchase your premium version so that you can add coding and fix my issue. I did and you asked for my website access

    I gave you my details. it’s been 2 weeks and your developer hasn’t fixed my issue or update me at all. I can’t keep waiting anymore and submitting ticket for your updates. 

    Kindly refund my purchase immediately and don’t waste people’s time. 

  •  767
    Janilyn replied
    October 22, 2020 at 9:52am

    Hi Loan,

    Thanks for contacting WPClever Support Forum. We truly apologize for not being able to help you out in time. 

    I have transferred your ticket to an authorized staff of our team for processing your request. It will take less than 24 hours for you to hear from our staff.

    Please stay patient while we're processing your request. 

    Thank you and best regards. 

    Janilyn T. - WPClever Support Agent

  •  1,222
    Dustin replied
    October 23, 2020 at 1:23am

    Hi Loan,

    We have processed your request and refunded to you. It's sad to heat that our plugin doesn't meet your requirements.

    Hopefully, we could still have your interest and support of other promising plugins on https://wpclever.net. 

    Moreover, kindly check out other stunning free plugins from our WPClever team on https://profiles.wordpress.org/wpclever/#content-plugins.

    Best regards,
    Dustin