Sorry for keeping you waiting. Our developer was too full to reach back to you soon.
I've checked your purchase, it was made on 2020-08-28 17:55:14 and when you contacted us for your issue it was already September 23, 2020 12:44pm. Your purchase wasn't valid for a refund anymore, unfortunately.
I have reassigned your ticket to another developer from us to give you further help on your issue. He will respond to you as soon as he's available for support.
Havent had a reply to my support ticket so only option is a fund , please reply ASAP therwise it will be forward to CC dispute.
Hi Piara,
Sorry for keeping you waiting. Our developer was too full to reach back to you soon.
I've checked your purchase, it was made on 2020-08-28 17:55:14 and when you contacted us for your issue it was already September 23, 2020 12:44pm. Your purchase wasn't valid for a refund anymore, unfortunately.
I have reassigned your ticket to another developer from us to give you further help on your issue. He will respond to you as soon as he's available for support.
Best regards.
Janilyn T. - WPClever Support Agent
Hi,
Iam sorry , new plugin has allready been purchase and work started by developers.
I see you can reply to a fund request within hours but not to solve a problem!
Refund is th eonly option now. iwll await 7 days before procedding further with the refund.
Hi Piara,
We have processed your request and refunded to you. It's sad to heat that our plugin doesn't meet your requirements.
Hopefully, we could still have your interest and support of other promising plugins on https://wpclever.net.
Moreover, kindly check out other stunning free plugins from our WPClever team on https://profiles.wordpress.org/wpclever/#content-plugins.
Best regards,
Dustin