I couldn't find an old ticket that issue. So I hope it's possible.
How can I bulk grant permissions to existing customers from a former simple product to a smart bundle product?
Right now if I update an existing product (Simple) to Smart Bundle, all customers of this product won't get access of the products now included in the bundle. Problem is I can't just create a new product as smart bundle, because those existing products are valued as bundle. I would like to use Smart Bundle because the maintenance and creation of more bundle is more suitable for me and future customers.
My last resource would be to update products as bundle and send a message to each customers to purchase for free their order. But that seems a bit of a hassle.
Hello,
I couldn't find an old ticket that issue. So I hope it's possible.
How can I bulk grant permissions to existing customers from a former simple product to a smart bundle product?
Right now if I update an existing product (Simple) to Smart Bundle, all customers of this product won't get access of the products now included in the bundle. Problem is I can't just create a new product as smart bundle, because those existing products are valued as bundle. I would like to use Smart Bundle because the maintenance and creation of more bundle is more suitable for me and future customers.
My last resource would be to update products as bundle and send a message to each customers to purchase for free their order. But that seems a bit of a hassle.
Thank you!
Roman
Hi CustomScene,
Thanks for contacting us here. We've had a short vacation so today I am able to process your ticket.
We’ve received your ticket and assigned one of our developers to help you with that.
He’ll be looking into your question and responding with specific instructions as soon as possible.
Please stay patient as we're having very heavy workloads, it might take some time for our developers to reach back.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Janilyn,
Thank you for your reply. Any advancement on the matter?
Regards,