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  Public Ticket #2563907
Displayed Countdown End Time is not equal to the Settings
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  • Leo started the conversation

    Hi

    Please see the screenshots for clearer highlight. The end time is set to be 1 hour from current time but it displayed +8 hours. For your reference, my time zone is UTC+8. I think perhaps there's something wrong with the time zone for the plugin? Please let me know if there's a simple solution. Thanks.

  •  767
    Janilyn replied

    Hi Leo, 

    Thanks for contacting us here.

    For your information, in order to make the countdown timers work correctly, please choose your current city instead of the UTC time offset. For example, choose Bankok instead of UTC+7 for the place where you are.

    Using the UTC will make our plugin impossible to match with the real time and show the timer properly.

    Best regards.

    Janilyn T. - WPClever Support Agent