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  Public Ticket #2560200
Update to premium
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Comments

  • Newbie started the conversation

    Hello!

    I recently activated your plugin for groupped products and I have already added smart groupped products in my website. Due to the fact that I need more than 3 in a single product purchase, I decided to buy the Premium Version. Before I install it, I am reading the Installation steps and it says to deactivate the simple version. I need to reasure that my already added products won't be affected by this change before I continue with that.

    Thank you 

  •  767
    Janilyn replied

    Hi Newbie,

    Thanks for contacting us here.

    You can rest assured that when you successfully installed the Premium version then remove/delete the free version doesn't affect the products on your site. It's just that you can't keep both versions since it will cause conflicts.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Newbie replied

    Hello, thanks for the fast response! 

    I Want to know what will possibly happen with my smart grouped products when I deactivate the plug-in.. (before the new installation) 

  •  767
    Janilyn replied

    If you deactivate both versions of our plugin, all smart grouped products will be disabled on your site. You might still be able to preview them, but they won't work. You just need to keep any of the two versions active for the grouped products to be enabled. Reactivating any version will reenable your grouped products again. 

    Janilyn T. - WPClever Support Agent