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  Public Ticket #2557574
Exclusion Rule for Virtual Items
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Comments

  • Wen Jun started the conversation

    Hi There, 


    Would it be possible to configure exclusion rules for items to be in the cart for virtual items ? I would like to bypass the shopping cart for virtual products and redirect them to the shopping cart.


    Appreciate if you can assist me on the following. 


    Regards,

    Wen Jun.

  •  767
    Janilyn replied

    Hi Wen Jun,

    Thanks for contacting us here. We've had a short vacation so today I am able to process your ticket. 

    Can you please clarify your request more so that we can consider if this is possible to be done or not? I'm not really clear about your request. Did you mean you would like to have an option to exclude some virtual items from showing up in the cart popup? It's best if you can give us some image to elaborate your idea.

    Best regards.


    Janilyn T. - WPClever Support Agent

  • Wen Jun replied

    Hi Janilyn, 


    Thanks for your reply. Is it ok to configure this floating cart to exclude virtual items for it ?

    Hope this is much clearer than my previous email. Let me know otherwise. Thanks.


    Regards,

    Wen Jun.

  •  767
    Janilyn replied

    Hi Wen Jun,

    Thank you for the clarification.

    I will transfer your ticket to one of our developers to help you with that. 

    He’ll be looking into your question and responding with specific instructions as soon as possible. 

    Please stay patient as we're having very heavy workloads, it might take some time for our developers to reach back.

    Best regards.

    Janilyn T. - WPClever Support Agent

  •  1,222
    Dustin replied

    Hi Wen,

    Yes, I can help you add the code when you use the premium version of WPC Fly Cart.

    If you already buy it, please provide the payment information.

    Best regards,
    Dustin