Since the update to the latest wordpress version, the product bundle cannot be added to cart anymore. If you add the bundle to cart, first there is a message "successfully added to cart", but then the item is not added to cart and the following message appears:
Do the variable bundled products of your site use the "Any..." for the variations? Since the recent update of WooCommerce, it's required to use the specific variation, not that generic kind. Since this kind of variations does not have specific values assigned to the variations, our plugin shows that warning since it could not recognize the chosen variations of that kind.
Our developers can help you investigate this and customize to make it work. In order to check and do that, we will need to access the admin area of your site.
For now, please provide us with your site linkand admin login info for our developer to work on.
If you're uncomfortable with giving the admin access, you can also set up a staging/ dev site , remove any sensitive information and limit the accessibility to make sure the checking and customization won't affect your live site.
What do you mean by "use the "Any..." for the variations"? I selected 3 products, these product are variable products, so on the bundle product page, the customer can choose the desired variation.
Since the update to the latest wordpress version, the product bundle cannot be added to cart anymore. If you add the bundle to cart, first there is a message "successfully added to cart", but then the item is not added to cart and the following message appears:
"Menge ist ein Pflichtfeld"
Which means "Amount is a mandatory field".
Hi Loris,
Thanks for contacting us here.
Do the variable bundled products of your site use the "Any..." for the variations? Since the recent update of WooCommerce, it's required to use the specific variation, not that generic kind. Since this kind of variations does not have specific values assigned to the variations, our plugin shows that warning since it could not recognize the chosen variations of that kind.
Our developers can help you investigate this and customize to make it work. In order to check and do that, we will need to access the admin area of your site.
For now, please provide us with your site link and admin login info for our developer to work on.
If you're uncomfortable with giving the admin access, you can also set up a staging/ dev site , remove any sensitive information and limit the accessibility to make sure the checking and customization won't affect your live site.
Refer to this guide for more instructions: https://wpclever.net/faqs/sending-secure-login-information.
After receiving your information, I'll proceed to the next step.
Best regards.
PS: I have changed this ticket from Public to Private to protect your data privacy. Feel free to share and discuss sensitive information from now on.
Janilyn T. - WPClever Support Agent
Hi Janilyn
What do you mean by "use the "Any..." for the variations"? I selected 3 products, these product are variable products, so on the bundle product page, the customer can choose the desired variation.
Hi Janilyn
Have you done anything? Now the Bundle works again.
Hi Loris,
Thanks for your feedback. It's seemingly a problem of caching/cookies on your site only. I haven't done anything on your site yet.
Since it's working again, I'll close your ticket now. Feel free to submit a new ticket any time you encounter issues again in the future.
Best regards.
Janilyn T. - WPClever Support Agent