Can not add to cart the product when it is in grouped product view, it displays the message "color is a required field" even if a color is checked and chosen. It's a variable product and color variation is set to "any color"
When the same product is in single product view, with color variation set to "any color" there is no problem adding it to cart.
When the product is in grouped view and has a defined color variation (not set to "any color" but set to a specific color) there is no problem adding it to cart.
Thanks for contacting us here. We've received your ticket.
Could you please create a new Private ticket and please provide us with your site link and admin login info for our developer to work on? We will need to check on your site to be sure if this was triggered by our plugin or another third-party one.
Thanks for contacting us, kindly refer to your Previous ticket and provide us with the required information so that we can help you check and fix this.
Hi I am also having this issue. I went to the GITHUB link you posted but it is all a bit above me. Would you please be able to tell me in laymen's terms how to fix this issue. ie. what code to put and where to put it.
Thanks so much you help would be greatly appreciated.
Kindly refer back and check my response to your ticket. I have provided you with the download link to 2 earlier versions of our plugin. Please help me check then give me feedback so that I would know how to help you further.
Can not add to cart the product when it is in grouped product view, it displays the message "color is a required field" even if a color is checked and chosen. It's a variable product and color variation is set to "any color"
When the same product is in single product view, with color variation set to "any color" there is no problem adding it to cart.
When the product is in grouped view and has a defined color variation (not set to "any color" but set to a specific color) there is no problem adding it to cart.
Woocommerce recently fixed a problem with colors set to any not showing the chosen color in cart and orders, so you may also want to check this thread: https://github.com/woocommerce/woocommerce/pull/27115
thanks
Exactly the same problem for me!
Hi Alessandra,
Thanks for contacting us here. We've received your ticket.
Could you please create a new Private ticket and please provide us with your site link and admin login info for our developer to work on? We will need to check on your site to be sure if this was triggered by our plugin or another third-party one.
Refer to this guide for more instructions: https://wpclever.net/faqs/sending-secure-login-information.
After receiving your information, I'll proceed to the next step.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Jenny,
Thanks for contacting us, kindly refer to your Previous ticket and provide us with the required information so that we can help you check and fix this.
Best regards.
Janilyn T. - WPClever Support Agent
thanks Janilyn
I opend a new private ticket with the informations required
Hi I am also having this issue. I went to the GITHUB link you posted but it is all a bit above me. Would you please be able to tell me in laymen's terms how to fix this issue. ie. what code to put and where to put it.
Thanks so much you help would be greatly appreciated.
Hi Anita,
Kindly refer back and check my response to your ticket. I have provided you with the download link to 2 earlier versions of our plugin. Please help me check then give me feedback so that I would know how to help you further.
Best regards.
Janilyn T. - WPClever Support Agent