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  Public Ticket #2495716
background photo
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Comments

  • Valerie Robitaille started the conversation

    Where does the background photo show?

  •  767
    Janilyn replied

    Hi Valerie,

    Thanks for contacting us here.

    You can kindly check the plugin settings: WPClever >> Fly Cart, find the Style >> Background image, then choose Upload image >> Update Options. See here: https://prnt.sc/tvsqu5

    Result in the front-end: http://prntscr.com/tvsrnk.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Valerie Robitaille replied

    Thank you. I know where it goes but it doesn't show on my flycart like your example below.

  •  767
    Janilyn replied

    Hi Valerie,

    Thanks for your response.

    Please see my reply to your other ticket and confirm your choice so that I could know how to proceed with your case.

    One thing I would like to add: Since we're in a shortage of workforce due to the COVID-19, our normal response time is now from 24- 48 hours. The remaining staffs in our team are now stretching just to keep our system running with very tight schedule and heavy workloads. Much as we would like to respond faster, it's taking much time since we need to through roughly 100 tickets per day. We're sorry if we have you waiting.

    Best regards.

    Janilyn T. - WPClever Support Agent