When we are using smart bundles if there is a back ordered product it will not be added to cart and we have woo-commerce add on plugin when we tried to add on extra installation charges as addon it will calculate in product page and when it reaches the cart is not calculating and we are not getting the installation charges . We tried submitting tickets we didn't get any replies from wpclever with premium support tickets please reply or kindly give contact details contact [email protected]
We have received your previous ticket and replied to it. You can kindly refer to that and provided the requested information for us to check and help you out. We will need to access the admin area of your site to check this so we can't discuss it via Public ticket here.
Kindly check your profile and provide us with the requested information on PRIVATE TICKET #2447109. We cannot proceed without verifying your license and get your admin information.
Could you please check your profile here on our Ticksy system and reply to our previous ticket with the REQUIRED information? We wait for your response for more than 1 week but didn't receive any response: https://www.screencast.com/t/z9ygyjlnoi
We couldn't contact you via email, we DON'T provide support via emails. The only support portal is via here. Please provide the requested information in your other ticket, because it's the PRIVATE one. Don't share any information here because it's public if you don't want your license and information got leaked.
When we are using smart bundles if there is a back ordered product it will not be added to cart and we have woo-commerce add on plugin when we tried to add on extra installation charges as addon it will calculate in product page and when it reaches the cart is not calculating and we are not getting the installation charges . We tried submitting tickets we didn't get any replies from wpclever with premium support tickets please reply or kindly give contact details contact [email protected]
Hi Vinay,
Sorry for any inconvenience.
We have received your previous ticket and replied to it. You can kindly refer to that and provided the requested information for us to check and help you out. We will need to access the admin area of your site to check this so we can't discuss it via Public ticket here.
Best regards.
Janilyn T. - WPClever Support Agent
its not reslved
Hi Vinay,
Kindly check your profile and provide us with the requested information on PRIVATE TICKET #2447109. We cannot proceed without verifying your license and get your admin information.
Best regards.
Janilyn T. - WPClever Support Agent
Please some one contact [email protected] your system and support is very bad
Hi Vinay,
Could you please check your profile here on our Ticksy system and reply to our previous ticket with the REQUIRED information? We wait for your response for more than 1 week but didn't receive any response: https://www.screencast.com/t/z9ygyjlnoi
We couldn't contact you via email, we DON'T provide support via emails. The only support portal is via here. Please provide the requested information in your other ticket, because it's the PRIVATE one. Don't share any information here because it's public if you don't want your license and information got leaked.
Best regards.
Janilyn T. - WPClever Support Agent