We've got the Woo Fly Cart installed on our website but we appear to have an issue where when the basket is clicked, it always links to the cart and the page refreshes. See https://happylittledoers.com/basket/. The WPClever demo appears to show that this shouldn't happen.
This is happening on a local site as well so assume there is a configuration that we've missed?
I checked your site and it seems that there is a problem with AJAX loading on your site. First, you can kindly install and activate this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to assist with AJAX Add to Cart on your site. There's no special settings needed. You can see changes on the Fly Cart without reloading the whole site.
Please do it then check if this helps, then I'll know how to help you further.
Thanks for your feedback. We're releasing a new update for this plugin very soon, please stay tuned and update to the latest version, clear both your site's and browser's caches. Our developers have scheduled to release it within 1-2 days.
If the problem still exist, I'll switch your ticket to Private, then you can provide us with your site admin information so that we can check it for you.
We've got the Woo Fly Cart installed on our website but we appear to have an issue where when the basket is clicked, it always links to the cart and the page refreshes. See https://happylittledoers.com/basket/. The WPClever demo appears to show that this shouldn't happen.
This is happening on a local site as well so assume there is a configuration that we've missed?
Hi Ollie,
Thanks for contacting us.
I checked your site and it seems that there is a problem with AJAX loading on your site. First, you can kindly install and activate this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to assist with AJAX Add to Cart on your site. There's no special settings needed. You can see changes on the Fly Cart without reloading the whole site.
Please do it then check if this helps, then I'll know how to help you further.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Janilyn - thanks for the quick support.
I've installed the plugin and from my side it doesn't make a difference...
Hi Ollie,
Thanks for your feedback. We're releasing a new update for this plugin very soon, please stay tuned and update to the latest version, clear both your site's and browser's caches. Our developers have scheduled to release it within 1-2 days.
If the problem still exist, I'll switch your ticket to Private, then you can provide us with your site admin information so that we can check it for you.
Best regards.
Janilyn T. - WPClever Support Agent
Thanks Janilyn - there was an update today that has already been done. Is this next update separate?
If you have updated to version 2.1.3. then there it is - it's the version I'm talking about.
Please update, clear caches of BOTH your site's and browser's caches then check again.
I'm looking for your feedback.
Janilyn T. - WPClever Support Agent