I saw that you're creating 2 tickets of the same issue. Please follow up on my response to your previous ticket.
For your information, most of the issues concerning wrong or unchanged price calculations was caused by some missing components from the theme files of users' site. That's an issue coming from a third-party plugin or theme on users' site and depends on the specific settings on your site, our dev will customiza the JS file to make it work.
This kind of issue didn't happen on our default Storefront and WooCommerce test site. This isn't a global issue with our WPC Frequently Bought Together plugin, you an check it out here on the live demo of our plugin: https://demo.wpclever.net/woobt/product/bought-together-03/. The price adds up when you choose Bought Together items or change the quantity.
For free users, we will provide support for free the same issue in our plugin or the live demo, which means our plugin has some inherent bugs or issues. Due to our policy, any third-party plugin or theme issue is a customization service., not a support issue. That's why I asked for your PayPal ID and email address used to purchase our plugin with. We need to login to the back-end area of your site in order to fix this. This process takes much time and effort, so we only provide it for free to Premium users.
Please check your previous Private ticket and provide us with the requested information so that I can proceed to the next step. Don't provide your information here since this is a Public ticket, your privacy will not be safe.
Hi, i just installed your plugin. Ill attach some screenshot to explain my problem, hopefully ull understand
Hi Veton,
I saw that you're creating 2 tickets of the same issue. Please follow up on my response to your previous ticket.
For your information, most of the issues concerning wrong or unchanged price calculations was caused by some missing components from the theme files of users' site. That's an issue coming from a third-party plugin or theme on users' site and depends on the specific settings on your site, our dev will customiza the JS file to make it work.
This kind of issue didn't happen on our default Storefront and WooCommerce test site. This isn't a global issue with our WPC Frequently Bought Together plugin, you an check it out here on the live demo of our plugin: https://demo.wpclever.net/woobt/product/bought-together-03/. The price adds up when you choose Bought Together items or change the quantity.
For free users, we will provide support for free the same issue in our plugin or the live demo, which means our plugin has some inherent bugs or issues. Due to our policy, any third-party plugin or theme issue is a customization service., not a support issue. That's why I asked for your PayPal ID and email address used to purchase our plugin with. We need to login to the back-end area of your site in order to fix this. This process takes much time and effort, so we only provide it for free to Premium users.
Please check your previous Private ticket and provide us with the requested information so that I can proceed to the next step. Don't provide your information here since this is a Public ticket, your privacy will not be safe.
Best regards.
Janilyn T. - WPClever Support Agent