we're considering buying this plugin but the free version does not work correctly on our website. instead of being able to add bundled products to the cart the button on both archive page and single product page shows 'read more'.
Furthermore the price at the top of the individual product is wrong, it shows the price of the cheapest individual product even though the minimum amount for every product in the bundle is set to one.
Will these bugs be present in the paid version, and if so will we receive support on fixing them?
You can check the demo here to see that the prices are working well on our live demo site with the default Storefront theme and WooCommerce settings: https://demo.wpclever.net/woosb/product/smart-bundle-02/. Thus, my guess is this problem was likely caused by some missing components in the theme you're using. To be sure our dev will need to log in to the admin area and check the code files of your site.
Below are some of my suggestions for you to check the problem on your site:
- When a bundle shows Read more for Add to Cart button, it means some of your bundled items has gone out of stock or unpurchasable. You can kindly check your bundled products again. You can also try to enable "Exclude unpurchasable products" to make it work again.
- About the price, you can change it by enable the "Change price" option from the plugin setting, then the price on the top and the bottom will be the same and display the auto-calculated price.
You can read more about this in Pricing and Discount options in the Documentation of WPC Product Bundles: https://doc.wpclever.net/woosb/.
if the problem still remains, our developers can help you adjust the codes after purchasing our plugin and giving us the admin info. You can rest assured that in case we find it irresolvable, we'll give you the full refund of your payment within 7 days from the purchase date.
Hi,
we're considering buying this plugin but the free version does not work correctly on our website. instead of being able to add bundled products to the cart the button on both archive page and single product page shows 'read more'.
Furthermore the price at the top of the individual product is wrong, it shows the price of the cheapest individual product even though the minimum amount for every product in the bundle is set to one.
Will these bugs be present in the paid version, and if so will we receive support on fixing them?
Cheers!
Hi Luuk,
Thanks for contacting WPClever Support Forum.
You can check the demo here to see that the prices are working well on our live demo site with the default Storefront theme and WooCommerce settings: https://demo.wpclever.net/woosb/product/smart-bundle-02/. Thus, my guess is this problem was likely caused by some missing components in the theme you're using. To be sure our dev will need to log in to the admin area and check the code files of your site.
Below are some of my suggestions for you to check the problem on your site:
- When a bundle shows Read more for Add to Cart button, it means some of your bundled items has gone out of stock or unpurchasable. You can kindly check your bundled products again. You can also try to enable "Exclude unpurchasable products" to make it work again.
- About the price, you can change it by enable the "Change price" option from the plugin setting, then the price on the top and the bottom will be the same and display the auto-calculated price.
You can read more about this in Pricing and Discount options in the Documentation of WPC Product Bundles: https://doc.wpclever.net/woosb/.
if the problem still remains, our developers can help you adjust the codes after purchasing our plugin and giving us the admin info. You can rest assured that in case we find it irresolvable, we'll give you the full refund of your payment within 7 days from the purchase date.
Best regards.
Janilyn T. - WPClever Support Agent