Thank you for contacting WPClever Support Forum. We’ve received your ticket.
However, the description is not enough for us to find the cause of the problem. Please provide us with some screenshots of errors and the link to your published product for checking? I saw no images or attached files on your ticket to us: https://prnt.sc/t1j9n1.
After receiving your information, I'll proceed to the next step.
Hi again, I manage to fix the "issue" I noticed that I had some products as "Sold individually" and they couldn't be added to the cart, however, It would be helpful if the plugin outputs the error.
If you want us to help you check it for you, you can kindly create a new Private ticket then provide us with the access to the admin area of your site. We'll help you troubleshoot this issue.
If you have that kind of error, probably you're using the ATUM inventory plugins on your site? Please try to deactivate that plugin for smart bundles product type then your bundles will be able to work again. It's because smart bundles already have its own functionalities for managing stocks.
In that case, you can kindly create a new Private ticket and provide us with some more information: screenshots of back-end settings and front-end link to your published bundle for checking.
I will guide you more when receiving your information.
When i am trying to add the bundled products to the cart woo-commerce says added to the cart, but in the cart page it is empty. Please have a look.
Hi Akshay,
Thank you for contacting WPClever Support Forum. We’ve received your ticket.
However, the description is not enough for us to find the cause of the problem. Please provide us with some screenshots of errors and the link to your published product for checking? I saw no images or attached files on your ticket to us: https://prnt.sc/t1j9n1.
After receiving your information, I'll proceed to the next step.
Best regards.
Janilyn T. - WPClever Support Agent
Hi, I am having the same issue. Did you fix it?
Could you provide an email so I can send the staging access?
Thanks
Hi again, I manage to fix the "issue" I noticed that I had some products as "Sold individually" and they couldn't be added to the cart, however, It would be helpful if the plugin outputs the error.
Hi Barcadict,
If you want us to help you check it for you, you can kindly create a new Private ticket then provide us with the access to the admin area of your site. We'll help you troubleshoot this issue.
If you have that kind of error, probably you're using the ATUM inventory plugins on your site? Please try to deactivate that plugin for smart bundles product type then your bundles will be able to work again. It's because smart bundles already have its own functionalities for managing stocks.
Best regards.
Janilyn T. - WPClever Support Agent
Hello,
I have the same problem although I did not install the ATUM plugin. Quald I click on "add to cart" it is not added. Can you help me ?
Hi Eyzat,
Thanks for reaching out to us.
In that case, you can kindly create a new Private ticket and provide us with some more information: screenshots of back-end settings and front-end link to your published bundle for checking.
I will guide you more when receiving your information.
Best regards.
Janilyn T. - WPClever Support Agent