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  Public Ticket #2442875
Coupon code working on excluded Bundled products
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  • Cliff started the conversation

    I've created a Bundle of 3 Variable products.

    I've created a coupon that allows 50% off most products - with the exclusion of the bundled product category, and one or two other variable products.

    However - I'm still able to apply this coupon to the bundle - when it shouldn't allow it. Other excluded products that are in the exclusion list too, ARE however excluded from the discount. It's only the bundled one it's ignoring.

    What gives?  :-)

    This is quite urgent, as this site launches in 36hours!........

  •   Cliff replied privately
  •  767
    Janilyn replied

    Hi Cliff,

    Thanks for contacting WPClever Support Forum.

    Please to go Product Bundles setting >> Cart & Checkout then try to choose a suitable option for this: http://prntscr.com/t1itx6. This will allow you to exempt bundle or bundled products from the application of vouchers/coupons.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Cliff replied

    EXCELLENT - Simple when you know how - Although I could have sworn I tried all the options before.

    Either way I've set it to "Exclude bundled products" and it's now working.

    It was set to just Exclude Bundles.

    For my own peace of mind - could you please give me a better/more detailed explanation of what each option actually means?

    As to me "Exclude Bundles" means just that - it's excluding any bundle.  Maybe not.....  Thanks.

  •  767
    Janilyn replied

    Hi Cliff,

    I'm happy to explain more:

    - Exclude bundles: To not apply coupons/vouchers on the main product (when you use the manual price)

    - Exclude bundled products: To not apply coupons/vouchers on bundled items (when you use the auto-calculated price)

    - Exclude both bundles and bundled products: To not apply coupons/vouchers on any products belong to Smart Bundle type.

    Best regards.

    Janilyn T. - WPClever Support Agent