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  Public Ticket #2410547
Bundle wrongly shows variable product out of stock
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  • Anja MC started the conversation

    We are using the premium version of WPC Product Bundles. Some of our bundles are a mix of simple and variable products.Worked fine width the plugin.

    I just noticed that 3 bundles cannot be bought because a variable product in the bundle is out of stock - but this is wrong. The variable product itsself shows stock for both its variants. 

    I don't remember changing any settings. Can you help get this sorted. (below are links to a bundle and the variable product. )

    Thank you!

    https://www.geoclimbing.de/produkt/handsteigklemmen-set-classic/

    https://www.geoclimbing.de/produkt/ct-quick-up-handsteigklemme/

  • Anja MC replied

    I think I found the problem,. it seems to have been a conflict with another plugin. Fixed it for now.

    I wil get back to you if it shows up again.

    Sorry...

  •  767
    Janilyn replied

    Hi Anja,

    Thank you for contacting WPClever Support Forum.

    I checked your links, when I chose a variation I saw the stock status was correctly displayed, please see these screenshots: https://prnt.sc/skhat2, https://prnt.sc/skhb3e.

    I even successfully added the bundle to the cart: https://prnt.sc/skhbh6, cart page: https://prnt.sc/skhdgb.

    Can you please check your site again cause I couldn't find the errors you mentioned. Also, please try to clear your site's caches and browser's caches before trying again. 

    In some cases, because sites keep caches for too long, that causes unpurchasable errors with variable products. We've received some reports about this and when we checked, it turned out to be the issue of caching. Please consider sing a purge cache plugin for your site to ensure things work as expected.

    Best regards.

    Janilyn T. - WPClever Support Agent