I desperately need a code to debug this issue. All The links below have the same issue on mobile. When I try to add the option to cart. The cart doesnt update with prices and a message come up saying "Please select some product options before adding this product to your cart"
Ive tried deactivating all plugins but it didnt work. Is there a code I can use to debug this issue on mobiles?
I checked some of your links and tried to reproduce the issue. However, I didn't find the error you mentioned.
Please see the following screenshots for the 1st link as a reference:
I didn't find any notification upon adding a variation to the cart. After adding. I saw the cart on the top display the right information: 1 item in cart $450.00 for example.
My guess now is if you've got this issue on your site just once in a while, then it's a caching issue. Are you using any caching for your site? Some users encountered this issue and we found out later that it's because of the caches. If you clear both your site's and browser's caches then try again on your device. you'll find it working. I didn't see the errors since my browser did not keep caches from your site.
Please check it again then give me feedback if this helps solve your issue. Then I know how to help you further.
Best regards.
Ps. I find the subscription form popup quite annoying on mobile cause it opens every time I make a change. As it's always on top, it can block others from showing on the screen as well.
Dear Sir/Madam
I desperately need a code to debug this issue. All The links below have the same issue on mobile. When I try to add the option to cart. The cart doesnt update with prices and a message come up saying "Please select some product options before adding this product to your cart"
Ive tried deactivating all plugins but it didnt work. Is there a code I can use to debug this issue on mobiles?
https://www.skintasticaesthetics.com/product/laser-lipo-training/
https://www.skintasticaesthetics.com/product/tattoo-removal-training-level-5/
https://www.skintasticaesthetics.com/product/laser-nail-fungal-uk-registered-cpd-training-course-machine-included-or-option-without/
https://www.skintasticaesthetics.com/product/shr-super-hair-removal-training-laser-elight-ipl-training-with-or-without-laser-included/
https://www.skintasticaesthetics.com/product/carbon-laser-peel-training/
Regards
Hi Sara,
Thank for contacting WPClever Support Forum.
I checked some of your links and tried to reproduce the issue. However, I didn't find the error you mentioned.
Please see the following screenshots for the 1st link as a reference:
I didn't find any notification upon adding a variation to the cart. After adding. I saw the cart on the top display the right information: 1 item in cart $450.00 for example.
My guess now is if you've got this issue on your site just once in a while, then it's a caching issue. Are you using any caching for your site? Some users encountered this issue and we found out later that it's because of the caches. If you clear both your site's and browser's caches then try again on your device. you'll find it working. I didn't see the errors since my browser did not keep caches from your site.
Please check it again then give me feedback if this helps solve your issue. Then I know how to help you further.
Best regards.
Ps. I find the subscription form popup quite annoying on mobile cause it opens every time I make a change. As it's always on top, it can block others from showing on the screen as well.
Janilyn T. - WPClever Support Agent
Dear Janilyn
Thank you for your email. That was very helpful, I have done the caching on our website and it solved the problem.
Kind Regards
Sara Kayley
Thanks for your feedback.
Glad I've been able to help you out.
I'll close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.
Have a nice day and best regards.
Janilyn T. - WPClever Support Agent