I want to ask about any news in tickets 2363262 and 2315396 ?
Issue still not fixed, i have serious problems with selling things in my store, since stock is not reduced. People ordering things which i sell earlier and don't have it in store.
I have checked your other two tickets, both are about the same issue so one of them was closed. Only ticket #2363262 is kept open. I have written a note to our developers requesting progress on this issue.
In his previous reply, our developer stated that it was hard for him to check and find a solution since the requested information was not provided. This might take quite long time to be fixed. Our developer will be responding to you as soon as he's available for support.
"We'll add this task to our plan with high priority. "
it doesn't sound like hard to check and find solution. I give you detailed info where problem is. WPC just doesn't hook at WPI requests with stock management functions. Its just enough to find correct place in woo and put your functions there.
Its not correlated with any wordpress/woocommerce configuration that's why i doesn't provide access to my site, on every woocommerce installation problem exists. Your dev for sure have test site where he can test that problem using simple curl call to api.
Please stay patient. I have written a note to our dev so that he will give you an answer soon. I'm not a technical support though, so for more information on this, please discuss with our developer.
Hello.
I want to ask about any news in tickets 2363262 and 2315396 ?
Issue still not fixed, i have serious problems with selling things in my store, since stock is not reduced. People ordering things which i sell earlier and don't have it in store.
Hi Gnacik,
Thanks for contacting us.
I have checked your other two tickets, both are about the same issue so one of them was closed. Only ticket #2363262 is kept open. I have written a note to our developers requesting progress on this issue.
In his previous reply, our developer stated that it was hard for him to check and find a solution since the requested information was not provided. This might take quite long time to be fixed. Our developer will be responding to you as soon as he's available for support.
Best regards.
Janilyn T. - WPClever Support Agent
"We'll add this task to our plan with high priority. "
it doesn't sound like hard to check and find solution. I give you detailed info where problem is. WPC just doesn't hook at WPI requests with stock management functions. Its just enough to find correct place in woo and put your functions there.
Its not correlated with any wordpress/woocommerce configuration that's why i doesn't provide access to my site, on every woocommerce installation problem exists. Your dev for sure have test site where he can test that problem using simple curl call to api.
Hi Gnacik,
Please stay patient. I have written a note to our dev so that he will give you an answer soon. I'm not a technical support though, so for more information on this, please discuss with our developer.
Thanks for your understanding.
Best regards.
Janilyn T. - WPClever Support Agent
Thanks for information, waiting then. I hope that you can fix it asap since i have serious problems in store :(