We received your ticket and refund request as well. Please stay patient waiting for our staff. I saw you created many tickets for one request. I have responded to your ticket already, haven't you checked it?
It would take up to 48 hours for you to receive a response from us as we have to deal with a heavy workload and it's the weekend, please. We serve hundreds of users everyday, sir. So we must abide by the rule: First come, first served, sir.
Your ticket is on the pending line and our staff will respond as soon as they reach yours. Creating new tickets just push you down on the list. Please be patient. Our staff will process your request as soon as possible.
I purchased plugin but there is no support from team it had been 24 hours and still no one is reverting back.worst experience. i want refund.
Hi Apexa,
We received your ticket and refund request as well. Please stay patient waiting for our staff. I saw you created many tickets for one request. I have responded to your ticket already, haven't you checked it?
It would take up to 48 hours for you to receive a response from us as we have to deal with a heavy workload and it's the weekend, please. We serve hundreds of users everyday, sir. So we must abide by the rule: First come, first served, sir.
Your ticket is on the pending line and our staff will respond as soon as they reach yours. Creating new tickets just push you down on the list. Please be patient. Our staff will process your request as soon as possible.
Janilyn T. - WPClever Support Agent