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  Public Ticket #2391948
Add to cart button disabled
Closed

Comments

  • Eduardo Lopez started the conversation

    Hi!,

    Thanks for this great plugin. I'm used free version.

    I have created a composite product (wine box with 6 bottles). So far so good. 

    I select the bottles but the add to cart button is not enabled. Please, help me.

    I'm sure it's something in the product's configuration but I can't find out where the problem might be.

    Thanks in advance.

  •  767
    Janilyn replied

    Hi Eduardo, 

    Thank you for contacting WPClever Support Forum. We’ve received your ticket. 

    However, the description is not enough for us to find the cause of the problem. Please provide us with some screenshots of errors and the link to your published product for checking? 

    After receiving your information, I'll proceed to the next step. 

    Best regards. 

    Janilyn T. - WPClever Support Agent

  • Eduardo Lopez replied

    Hi, sorry for my short description.

    The url is http://www.bodegassandionisio.com/tienda/

    The product is here

    https://www.bodegassandionisio.com/producto/pack-de-6-botellas/

    After you choose each bottle, you'll see the button "Añadir a carrito", is disabled.

    Attach an imagen too.

    Thanks. Regards. Eduardo.

  •  767
    Janilyn replied

    Hi Eduardo, 

    I checked your product and found the reason why. Have you set the maximum quantity to 1? This have disabled the Add to cart since you have made all components as required, customers must choose at least 1 product from the list of each component. 

    You should check your composite setting again and change the min/max quantity of each component as well as of the whole composite.

    After receiving your feedback, I will give you further instructions if this doesn't solve your issue. 

    Best regards. 


    Janilyn T. - WPClever Support Agent

  • Eduardo Lopez replied

    Thank you very much for your quick response. I've worked it out!!

    Thank you again. Best regards.

  •  767
    Janilyn replied

    Thanks for your feedback.

    Glad I've been able to help you out. 

    I'll close your ticket now. Feel free to submit a new one in case you encounter any issues at any time. 

    Have a nice day and best regards. 

    Janilyn T. - WPClever Support Agent