I am trying your plugin - frequently bought together. I have added one associated product to my main product, with the checkbox unchecked. So I would like customer to check box if they would like to buy the extra product, but once I add the main product to cart, the associated product also gets added to cart, eventhough it is not checked.
Hi, yes, sorry I have removed it as I have tried to test it, but it doesn't seem to work. I have enabled it again, so if you don't mind checking to see why it adds the associated product, eventhough it is not checked.
Sorry for the late reply! We have too many tickets at this time
I found that the Porto theme use Ajax to load the template and our plugin doesn't work correctly with it. Could you please find and turn off this option?
If not, please send me the Porto theme (.zip) then we can help you check it.
Hi there
I am trying your plugin - frequently bought together. I have added one associated product to my main product, with the checkbox unchecked. So I would like customer to check box if they would like to buy the extra product, but once I add the main product to cart, the associated product also gets added to cart, eventhough it is not checked.
Hi Leon,
Thank you for contacting WPClever Support Forum. We’ve received your ticket.
However, the description is not enough for us to find the cause of the problem. Please provide us with a link to your published product for checking?
After receiving your information, I'll proceed to the next step.
Best regards.
Janilyn T. - WPClever Support Agent
https://shophomey.com/product/egg-refrigerator-storage-box/
Hi there
Have you seen my link?
Hi Leon,
Sorry for the late reply!
I've checked this product https://shophomey.com/product/egg-refrigerator-storage-box/ but don't see the associated products by using our plugin. Did you remove it?
Best regards,
Dustin
Hi, yes, sorry I have removed it as I have tried to test it, but it doesn't seem to work. I have enabled it again, so if you don't mind checking to see why it adds the associated product, eventhough it is not checked.
Sorry for the late reply! We have too many tickets at this time
I found that the Porto theme use Ajax to load the template and our plugin doesn't work correctly with it. Could you please find and turn off this option?
If not, please send me the Porto theme (.zip) then we can help you check it.
Best regards,
Dustin