On my shop page clicking Add to cart for one of the products, results in the Add to cart pop up showing up. But on a product detail page clicking add to cart only results in the product being added to the cart. No pop up is shown however.
Seem the add to cart button on single product page redirects to the cart page https://prnt.sc/sasgpl. So, you won't see the added to cart notification.
Our plugin only shows the popup if it stay in the single product page after adding to the cart.
The add to cart button redirect to the shop page https://bierverbond.nl/biershop/. Do you know about any option on your website that did that behavior?
If not, please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it. Read more about sending secure login information here https://wpclever.net/faqs/sending-secure-login-information.
Okay... I know the setting you mention. I set it on purpose this way because I don't see why anyone would want stay at the product page after adding the product to the cart. But because it was not very clear if you really added something to the cart I wanted the pop up to show up! But that does not work...
Is there really no way to get it work this way? Because to me it really makes sense.
Changed my settings. Customer was redirected to shop by a code snippet I added. I removed it. Customer is now no longer redirected to shop. But I changed the behaviour of the Continue shopping button in your plugin to redirect the customer to the store. And kept the pop up visible somewhat longer. This for now solved my problem. Thanks for your information. I really like your support. It's great!
But please bear my comment in mind for future updates :-)
On my shop page clicking Add to cart for one of the products, results in the Add to cart pop up showing up. But on a product detail page clicking add to cart only results in the product being added to the cart. No pop up is shown however.
Hi Theo,
Thank you for contacting WPClever Support Forum.
Csn you please give us a link to your published product to check how this plugin work on it?
Best regards.
Janilyn T. - WPClever Support Agent
hi,
Please see my shop on https://bierverbond.nl/biershop
behaviour on shop page is correct. Clicking on details of one of the products and then add it to the cart doesn’t result in the pop up showing up.
Hi Theo,
I have transferred your ticket to our developer so that he can check and find a solution for you.
He'll start working on this and will be responding as soon as possible. Please stay patient meanwhile.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Theo,
Seem the add to cart button on single product page redirects to the cart page https://prnt.sc/sasgpl. So, you won't see the added to cart notification.
Best regards,
Dustin
Hi Frankie,
The button you point to is the Go to Cart button (sorry, it's Dutch :-). The button below: 'In Winkelmand' is the Add to cart button.
Oops, sorry about that!
Our plugin only shows the popup if it stay in the single product page after adding to the cart.
The add to cart button redirect to the shop page https://bierverbond.nl/biershop/. Do you know about any option on your website that did that behavior?
If not, please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it. Read more about sending secure login information here https://wpclever.net/faqs/sending-secure-login-information.
Best regards,
Dustin
Okay... I know the setting you mention. I set it on purpose this way because I don't see why anyone would want stay at the product page after adding the product to the cart. But because it was not very clear if you really added something to the cart I wanted the pop up to show up! But that does not work...
Is there really no way to get it work this way? Because to me it really makes sense.
Changed my settings. Customer was redirected to shop by a code snippet I added. I removed it. Customer is now no longer redirected to shop. But I changed the behaviour of the Continue shopping button in your plugin to redirect the customer to the store. And kept the pop up visible somewhat longer. This for now solved my problem. Thanks for your information. I really like your support. It's great!
But please bear my comment in mind for future updates :-)
Hi Theo Verriet,
Thanks for your feedback.
Glad I've been able to help you out.
I'll close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.
Have a nice day and best regards.