Just wondering if there's some sort of bug or feature I'm missing. We have the free plugin on our site, and any changes made to the items (adding/removing an item) using the flycart popup don't seem to be registering properly. It doesn't save or update the woocommerce cart. Hoping you can advise as to why?
When this happens, it might be that the theme you're using is missing some components or another third-party plugin is causing a conflict with ours, which prevents our plugin from functioning properly.
Could you please provide your site link and admin login info so that our developer can find a solution faster?
Weirdly it's working for me now as well. Not sure what the issue was but thanks. And yep I was also hesitant about the admin access request so created a separate one which has been deleted (along with site backup just in case).
Hi there,
Just wondering if there's some sort of bug or feature I'm missing. We have the free plugin on our site, and any changes made to the items (adding/removing an item) using the flycart popup don't seem to be registering properly. It doesn't save or update the woocommerce cart. Hoping you can advise as to why?
Thanks so much,
Nadia
Hi Nadia,
Thank you for contacting WPClever Support Forum.
When this happens, it might be that the theme you're using is missing some components or another third-party plugin is causing a conflict with ours, which prevents our plugin from functioning properly.
Could you please provide your site link and admin login info so that our developer can find a solution faster?
Best regards.
Janilyn T. - WPClever Support Agent
Thanks for your information.
I have transferred your ticket to our developer so that he can check and find a solution for you.
He'll start working on this and will be responding as soon as possible. Please stay patient meanwhile.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Nadia,
I've tested and seen it works fine, please see the screen record video https://www.dropbox.com/s/6q2e88051r8n2gw/Screen%20Recording%202020-04-25%20at%2015.39.09.mov?dl=0
Best regards,
Dustin
Hi Nadia,
I would advise you to delete the admin account you have now created and not publicly report login details here.
Best regards,
Amir
Hi Amir,
Thank you for informing us! We forgot this is a public ticket
I marked this reply is private and also removed this account on the site.
Thank you again!
Best regards,
Dustin
Weirdly it's working for me now as well. Not sure what the issue was but thanks. And yep I was also hesitant about the admin access request so created a separate one which has been deleted (along with site backup just in case).
Cheers all
Thanks for that information!
Feel free to submit a new ticket if you have any questions when using our plugin. I'll close this ticket now.
Best regards,
Dustin