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  Public Ticket #2372181
Problem with exporting composite products
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Comments

  • Marian started the conversation

    Hello. I setup some composite products. But when using standard export to CSV there are som html tags like this:

    <div id=""gtx-trans"" style=""position: absolute 
    <div class=""gtx-trans-icon""></div>

    Is this feature supported in paid version or is it a bug?

    I am affraind that this will be a problem when I will import the composite products.

    Thank you in advance.

    Marian

  •  767
    Janilyn replied

    Hi Marian, 

    Thank you for contacting WPClever Support Forum. 

    We’ve received your ticket and assigned one of our developers to help you with that. 

    He’ll be looking into your question and responding with specific instructions as soon as possible. 

    Please stay in touch as he might need discuss further with you. 

    Best regards.


    Janilyn T. - WPClever Support Agent

  •  1,228
    Dustin replied

    Hi Marian,

    Could you please explain more about this issue with some screenshots or links?

    Where you see the HTML code, in CSV file or elsewhere?

    <div id="gtx-trans" style="position: absolute <div class="gtx-trans-icon"></div>
    

    Best regards,
    Dustin

  • Marian replied

    Hello. Yes I see it in the CSV file.

    There is no link that I can provide you with.. it is an export import problem.


    And I just buy a premium version of the grouped product:

    WPC Grouped Product 2.0.3

    And this have a same issue.

    The import and export is also missing a column where can I link the products. (the grouped product column is not working for this).

    I think it has something to do with that system is not mapping it to the standard columns?

    Anyway i attached picture.

    Thank you in advance!!!!

    M