Could you please provide a link to your published composite products and attach some screenshots to clarify your issue?
I checked on our test site, the main description for composite or the short description for each component are still normally displayed in the front-end so I'm not sure which description you are mentioning? Please be more specific.
Please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it. Read more about sending secure login information here https://wpclever.net/faqs/sending-secure-login-information.
First off, let me say that I appreciate the quick response to my inquiry. Your support deserves 5/5 stars.
I took a look at the 'Text/HTML' side of my product description and there was some extra markup at the very top. I wish I had copied it first so I could paste it here for others. I got rid of the unneeded code and once saved and viewed on the front end, it was fine.
If I remember correctly, it was an extra <div> tag with tab references etc. within it.
I had copied it from another product page from the 'Visual' view instead of copying the markup from 'Text/HTML'.
Anyways,
If anyone out there has the same problem, no description showing... check your product's HTML code.
Everything works except that the product description isn't showing. It WAS there, and now it's not. It's weird.
Any suggestions?
Hi Top Spider,
Thank you for contacting WPClever Support Forum.
Could you please provide a link to your published composite products and attach some screenshots to clarify your issue?
I checked on our test site, the main description for composite or the short description for each component are still normally displayed in the front-end so I'm not sure which description you are mentioning? Please be more specific.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Top Spider,
I've tested and seen it works fine on our demo page https://prnt.sc/s2kybj
Please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it. Read more about sending secure login information here https://wpclever.net/faqs/sending-secure-login-information.
Best regards,
Dustin
I fixed it. :)
First off, let me say that I appreciate the quick response to my inquiry. Your support deserves 5/5 stars.
I took a look at the 'Text/HTML' side of my product description and there was some extra markup at the very top. I wish I had copied it first so I could paste it here for others. I got rid of the unneeded code and once saved and viewed on the front end, it was fine.
If I remember correctly, it was an extra <div> tag with tab references etc. within it.
I had copied it from another product page from the 'Visual' view instead of copying the markup from 'Text/HTML'.
Anyways,
If anyone out there has the same problem, no description showing... check your product's HTML code.
Thanks again for your fantastic support.
Top Spider
Thanks for the detailed information!
We'll tell our customers that please check the product description in HTML mode first when having the same issue.
If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.
https://wordpress.org/support/plugin/wpc-composite-products/reviews/?filter=5
Thank you in advance! <3
Best regards,
Dustin