after updating to version 5.0 all Prices and Products in Bundles have disappeared. I am not able to choose any products on products page in the backoffice. See attached Screenshots.
May I ask which version of our plugin are you using on your site?
- If it's the free version, recently we have received some serious warnings from the WordPress team, which leads to make our decision of removing the limit of 3 product at maximum. Now users can add unlimited items to a bundle, but only for simple and subscription products only.
Therefore, only in Premium version that users can add variable products or variations to a bundle. If you're using the free version and have updated to version 5.0.0, then all bundles with variable products inside will encounter errors. I'm sorry to say that there's nothing we can do to help you in this case.
- If you're using the Premium version, you can kindly provide with your purchase information (PayPal ID and/ or email address used to purchase). After verifying your purchase, I'll proceed with the next step to help you out.
Hello,
after updating to version 5.0 all Prices and Products in Bundles have disappeared. I am not able to choose any products on products page in the backoffice. See attached Screenshots.
Could you please help me?
Best Regards
Andreas
Hi Andreas,
Thank you for contacting WPClever Support Forum.
May I ask which version of our plugin are you using on your site?
- If it's the free version, recently we have received some serious warnings from the WordPress team, which leads to make our decision of removing the limit of 3 product at maximum. Now users can add unlimited items to a bundle, but only for simple and subscription products only.
Therefore, only in Premium version that users can add variable products or variations to a bundle. If you're using the free version and have updated to version 5.0.0, then all bundles with variable products inside will encounter errors. I'm sorry to say that there's nothing we can do to help you in this case.
- If you're using the Premium version, you can kindly provide with your purchase information (PayPal ID and/ or email address used to purchase). After verifying your purchase, I'll proceed with the next step to help you out.
Wish you all the best during this special time.
Best regards.
Janilyn T. - WPClever Support Agent