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  Public Ticket #2361431
Checkout not working
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Comments

  • Ankur started the conversation
    April 14, 2020 at 12:22pm

    Hi

    1. I downloaded the Zip file post purchase (invoice id XXXX). However where to add the product key?

    2. With the free version checkout was working fine on my website Arishtam.com However the moment I added the premium version the composite plugin the checkout is failing. https://www.arishtam.com/product/wine-making-kit-red-white-choose/

    How do I re-enable the checkout link

  •  767
    Janilyn replied
    April 14, 2020 at 2:55pm

    Hi Ankur, 

    Thank you for contacting WPClever Support Forum. 

    We’ve received your ticket and assigned one of our developers to help you with that. 

    He’ll be looking into your question and responding with specific instructions as soon as possible. 

    Please stay in touch as he might need discuss further with you. 

    Wish you a great time and all the best. 

    Best regards.

    Janilyn T. - WPClever Support Agent

  •  1,228
    Dustin replied
    April 16, 2020 at 3:18am

    Hi Ankur,

    I've checked and seen it works fine:

    1. Composite product https://prnt.sc/s08qep
    2. Cart page https://prnt.sc/s08qqd
    3. Checkout page https://prnt.sc/s08qzi
    4. Thank you page https://prnt.sc/s08ryc

    Best regards,
    Dustin