I purchased the premium version of WPC Composite Products. Everything seems to be working fine, it's fantastic.
My question refers to the way that the products are shown within the shopping cart. I do not know if my theme is interfering with the plugin, but this is how I see it:
From the admin dashboard, navigate to WPclever >> Composite Products. Find Cart and Check out section, you can set it up:
- Hide composite names before component products >> Yes. To hide the composite name in cart and checkout, only components will appear.
- Cart content count >> Component products only. Then your cart will only count components, not including the composite.
Kindly note that, in some cases, when customers buy other products alongside composite deal, they might get confused about which are included in the composite so display the composite name before component products will help them acknowledge better what they're going to buy. Turn this off might also cause confusion for some buyers as well.
Please try these settings on your site to see if it works. If these don't work, then there might have been something missing from the theme you're using. After your trying and giving me aome feedback, I'll guide you further on this.
Thank you so much for your quick help. I think the issue here is that the plugin has the option to "Hide component products on mini-cart" but it does not have an option to "Hide composite product on mini-cart". The idea is to add to the mini-cartonly the component products of which that composite product, and thus "hiding" (or just not showing) the composite product itself. Does that makes sense? Thank you again for your attention,
In our plugin, the main composite product always will be shown. Then the buyer can change the quantity or remove the whole composite https://prnt.sc/ry8a9s
Maybe the mini-cart on your site doesn't work correctly. Please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it. Read more about sending secure login information here https://wpclever.net/faqs/sending-secure-login-information.
Hello,
I purchased the premium version of WPC Composite Products. Everything seems to be working fine, it's fantastic.
My question refers to the way that the products are shown within the shopping cart. I do not know if my theme is interfering with the plugin, but this is how I see it:
https://imgur.com/BqrftZD
I would like the composite product not to be included in the cart, thus only adding to the cart the components when the "add to cart" is clicked.
Is this possible? Thank you very much.
Hi Maria,
Thank you for contacting WPClever Support Forum.
From the admin dashboard, navigate to WPclever >> Composite Products. Find Cart and Check out section, you can set it up:
- Hide composite names before component products >> Yes. To hide the composite name in cart and checkout, only components will appear.
- Cart content count >> Component products only. Then your cart will only count components, not including the composite.
Kindly note that, in some cases, when customers buy other products alongside composite deal, they might get confused about which are included in the composite so display the composite name before component products will help them acknowledge better what they're going to buy. Turn this off might also cause confusion for some buyers as well.
Please try these settings on your site to see if it works. If these don't work, then there might have been something missing from the theme you're using. After your trying and giving me aome feedback, I'll guide you further on this.
Best regards.
Janilyn T. - WPClever Support Agent
Dear Janilyn
Thank you so much for your quick help. I think the issue here is that the plugin has the option to "Hide component products on mini-cart" but it does not have an option to "Hide composite product on mini-cart". The idea is to add to the mini-cartonly the component products of which that composite product, and thus "hiding" (or just not showing) the composite product itself. Does that makes sense? Thank you again for your attention,
Maria.
Hi Maria,
Thanks for your feedback.
We’ve received your ticket and assigned one of our developers to help you with that.
He’ll be looking into your question and responding with specific instructions as soon as possible.
Please stay in touch as he might need discuss further with you.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Maria,
In our plugin, the main composite product always will be shown. Then the buyer can change the quantity or remove the whole composite https://prnt.sc/ry8a9s
You can try this mini-cart plugin here https://wordpress.org/plugins/woo-fly-cart/
Maybe the mini-cart on your site doesn't work correctly. Please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it. Read more about sending secure login information here https://wpclever.net/faqs/sending-secure-login-information.
Best regards,
Dustin
I've checked and found that you're using plugin WooCommerce Smart Popup Cart. I can't help you check and fix a plugin from another author.
You can try our mini-cart plugin here https://wordpress.org/plugins/woo-fly-cart/
Best regards,
Dustin