Hi, our composite products are gift boxes made up of products that can be purchased on their own. We put one of the products on sale. When a buyer chooses that product as part of their composite product, it adds the sale price to the total. For example, the gift box is $25. If an item that is on sale is added to the box, the price increases to $31.99 - the price of the box + the price of the sale item. If regular priced items are added to the box, it stays at $25. I have “only base price” chosen in the composite configuration.
We’ve received your ticket and checked for a while. However, the provided information is not quite enough for us to find the cause.
Kindly reply to us soon with a link to your published composite product and admin login information of your site.
If you're concerned about your privacy, you can also create a dev/staging site with the same problem and give our dev the login info so that he can work on that.
Hi, our composite products are gift boxes made up of products that can be purchased on their own. We put one of the products on sale. When a buyer chooses that product as part of their composite product, it adds the sale price to the total. For example, the gift box is $25. If an item that is on sale is added to the box, the price increases to $31.99 - the price of the box + the price of the sale item. If regular priced items are added to the box, it stays at $25. I have “only base price” chosen in the composite configuration.
Hi Erica,
Thank you for contacting WPClever Support Forum.
We’ve received your ticket and checked for a while. However, the provided information is not quite enough for us to find the cause.
Kindly reply to us soon with a link to your published composite product and admin login information of your site.
If you're concerned about your privacy, you can also create a dev/staging site with the same problem and give our dev the login info so that he can work on that.
See this guide for more instructions
https://wpclever.net/faqs/sending-secure-login-information
After receiving your information, our developer will start working on your problem and respond to you as soon as possible.
Best regards.
Janilyn T. - WPClever Support Agent