The product bundles we made only show as a single product with total price on the invoice. I want to show all the single products which make up the bundle.
Thank you for contacting WPClever Support Forum. We’ve received your ticket and assigned one of our developers to help you with that.
He’ll be looking into your question and responding with specific instructions as soon as possible. Please stay in touch as he might need discuss further with you.
Before that, could you give some screenshot and a link to your site so that our developer can check on this issue? Also, if you use any other pkugin ofr ordering or invoice etc.,please name them so that our developer can find the cause faster.
Please send me the bundle link then I can check it first.
For more quickly, please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it. Read more about sending secure login information here https://wpclever.net/faqs/sending-secure-login-information.
I'm also encountered this problem in some order but no idea how to fix it.
Normally, it should be show the break down of the bundled product, however, some order only display the bundled product name instead of showing the break down. Since our customer is allowed to change the quantity of the single items, therefore, it causes we have to call the customer again and ask which product they have chose.
Sorry for the late reply! We have too much tickets at this time
I've checked this link but seems it's out of stock https://prnt.sc/rx3rce, So I can't check the add to cart button. I can't find another bundle link on your site because I don't know about your language.
This issue happened again recently, one of our client purchased the bundle set but we only see the bundle product name without the items break down, please find the screen cap as attached.
I've checked and seen have the incompatible on your website. By default, these remove buttons will be hidden for the bundled products but it was shown on your website https://prnt.sc/s5nqe6
Please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it. Read more about sending secure login information here https://wpclever.net/faqs/sending-secure-login-information.
The product bundles we made only show as a single product with total price on the invoice. I want to show all the single products which make up the bundle.
Hi Brian,
Thank you for contacting WPClever Support Forum. We’ve received your ticket and assigned one of our developers to help you with that.
He’ll be looking into your question and responding with specific instructions as soon as possible. Please stay in touch as he might need discuss further with you.
Before that, could you give some screenshot and a link to your site so that our developer can check on this issue? Also, if you use any other pkugin ofr ordering or invoice etc.,please name them so that our developer can find the cause faster.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Brian,
Please send me the bundle link then I can check it first.
For more quickly, please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it. Read more about sending secure login information here https://wpclever.net/faqs/sending-secure-login-information.
Best regards,
Dustin
Hi there,
I'm also encountered this problem in some order but no idea how to fix it.
Normally, it should be show the break down of the bundled product, however, some order only display the bundled product name instead of showing the break down. Since our customer is allowed to change the quantity of the single items, therefore, it causes we have to call the customer again and ask which product they have chose.
Faithfully,
Kyler
Please send me the bundle link then I can check it first.
Best regards,
Dustin
Hi Frankie,
Thanks for your prompt reply, please find the page below for your checking.
https://goodfoodmarket.hk/product/%e7%94%9c%e4%b8%8d%e4%ba%8c-%e7%b6%9c%e5%90%88%e8%8a%8b%e5%9c%93/
Regards,
Kyler
Sorry for the late reply! We have too much tickets at this time
I've checked this link but seems it's out of stock https://prnt.sc/rx3rce, So I can't check the add to cart button. I can't find another bundle link on your site because I don't know about your language.
Please send me another bundle link.
Best regards,
Dustin
Sorry to get back late, please find another link below for your checking.
https://goodfoodmarket.hk/product/%e5%8d%b3%e9%a3%9f%e9%9b%9e%e8%83%b815%e5%8c%85-%e7%84%a1%e6%95%b5%e7%b6%9c%e5%90%88%e7%b5%84/
This issue happened again recently, one of our client purchased the bundle set but we only see the bundle product name without the items break down, please find the screen cap as attached.
Regards,
Kyler
I've checked and seen have the incompatible on your website. By default, these remove buttons will be hidden for the bundled products but it was shown on your website https://prnt.sc/s5nqe6
Please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it. Read more about sending secure login information here https://wpclever.net/faqs/sending-secure-login-information.
Best regards,
Dustin