In Quick View, the above the add to cart price not shown/changed when choosing a component in the drop-down list. The price is shown only if I click on the quantity. But the number shown is the price of the composite product without the component chosen.
Thank you for contacting WPClever Support Forum. The issue you have with the price not changing is because the theme you're using is missing some components from WooCommerce in order for our plugin to fully function.
In this case, if you have purchased our plugin, please provide proof of purchase (PayPayl transaction ID and email used to purchase) to order a customization service. Our developer will help you customize the code files to make them work well together.
Due to our policy, when the issue wasn't from our plugin, only Premium users can enjoy the customization service for free. This is because customizing the code file is a time consuming effort.
If you're a free user, sorry we can't proceed further in this case. Hope you can understand that.
Please give response if you're a Premium user, I will then assign one of our developers to help you out.
I haven't heard from you for 7 days. Please confirm your information. Kindly note that after receiving the response from us, users should respond within 7 days. After 7 days, your ticket will be automatically closed by the system.
If you would like to reply after that time period, you will have to create a new ticket and describe your issue again. Please keep in touch until your issue is resolved.
In Quick View, the above the add to cart price not shown/changed when choosing a component in the drop-down list. The price is shown only if I click on the quantity. But the number shown is the price of the composite product without the component chosen.
Theme: OceanWP
Hi Kugar,
Thank you for contacting WPClever Support Forum. The issue you have with the price not changing is because the theme you're using is missing some components from WooCommerce in order for our plugin to fully function.
In this case, if you have purchased our plugin, please provide proof of purchase (PayPayl transaction ID and email used to purchase) to order a customization service. Our developer will help you customize the code files to make them work well together.
Due to our policy, when the issue wasn't from our plugin, only Premium users can enjoy the customization service for free. This is because customizing the code file is a time consuming effort.
If you're a free user, sorry we can't proceed further in this case. Hope you can understand that.
Please give response if you're a Premium user, I will then assign one of our developers to help you out.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Kugar,
I haven't heard from you for 7 days. Please confirm your information. Kindly note that after receiving the response from us, users should respond within 7 days. After 7 days, your ticket will be automatically closed by the system.
If you would like to reply after that time period, you will have to create a new ticket and describe your issue again. Please keep in touch until your issue is resolved.
We're always ready to help at anytime. Thank you.
Best regards.
Janilyn T. - WPClever Support Agent