Hi, My product bundles are taking the stock quantity or in/out of stock information from the inventory tab even when the checkbox for "Enable stock management at bundle level" is unchecked.
Thank you for contacting WPClever Support Forum. Yes, indeed, our plugin works this way when it comes to stock management. Just one of your bundled items has this feature turned on then the stock management for the whole bundle will be enabled automatically, even when the option is unchecked. You can learn more about hoe to set up the stock in this thread.Kindly refer to it for more information.
Hi, I think youv'e misunderstood what my issue is, I'm trying to enable automatic stock control, but even when I have a product out of stock the bundle still shows as in stock. I have tried all different settings and cant get automatic stock control to work.
Thanks for your feedback. It might still be able to be purchased when one of the two elements are enabled:
1. Your out-of-stock item have backorder allowed/turned on.
2. The option “Exclude the unpurchasable products” is enabled.
These two things keep your bundles always on stock, be sure to check that out.
If you have checked those, but the issue still remains then we need to check your site’s code files. Can you please give us the link to your published bundle? We need to check it directly on your site to be sure.
The products in question which are out of or low in stock are not avaliable for back order and the option to exclude un-purchasable products is set to no. It also have the "Enable stock management at bundle level" box unchecked.
The issue seams to be effecting all my bundled products as a number of them have different parts out of stock, yet you can still purchase them excluding the items out of stock, or if there aren't enough items in stock it will add the in stock amount.
An example of this can be found at the following page
The product 01321T only has 2 in stock yet 4 are required for the bundle. The bundle is showing as in stock and if you order it adds 2 of these to the cart.
Even if I take this product 01321T out of stock the bundle still shows as in stock and purchasable minus this products even though the settings shouldn't allow this.
If you already bough the premium version, please provide the payment information (in private), e.g Paypal Email or Paypal Transaction ID then we'll send you the premium file.
Please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it.
Hi, My product bundles are taking the stock quantity or in/out of stock information from the inventory tab even when the checkbox for "Enable stock management at bundle level" is unchecked.
Hi Luke,
Thank you for contacting WPClever Support Forum. Yes, indeed, our plugin works this way when it comes to stock management. Just one of your bundled items has this feature turned on then the stock management for the whole bundle will be enabled automatically, even when the option is unchecked. You can learn more about hoe to set up the stock in this thread.Kindly refer to it for more information.
Janilyn T. - WPClever Support Agent
Hi, I think youv'e misunderstood what my issue is, I'm trying to enable automatic stock control, but even when I have a product out of stock the bundle still shows as in stock. I have tried all different settings and cant get automatic stock control to work.
Hi Luke,
Thanks for your feedback. It might still be able to be purchased when one of the two elements are enabled:
1. Your out-of-stock item have backorder allowed/turned on.
2. The option “Exclude the unpurchasable products” is enabled.
These two things keep your bundles always on stock, be sure to check that out.
If you have checked those, but the issue still remains then we need to check your site’s code files. Can you please give us the link to your published bundle? We need to check it directly on your site to be sure.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Janilyn
The products in question which are out of or low in stock are not avaliable for back order and the option to exclude un-purchasable products is set to no. It also have the "Enable stock management at bundle level" box unchecked.
The issue seams to be effecting all my bundled products as a number of them have different parts out of stock, yet you can still purchase them excluding the items out of stock, or if there aren't enough items in stock it will add the in stock amount.
An example of this can be found at the following page
https://www.marineking.co.nz/product/yanmar-4lha-dte-4lha-dtp-4lha-ste-4lha-stp-4lha-dtze-4lha-dtzp-4lha-stze-4lha-stzp-service-kit/
The product 01321T only has 2 in stock yet 4 are required for the bundle. The bundle is showing as in stock and if you order it adds 2 of these to the cart.
Even if I take this product 01321T out of stock the bundle still shows as in stock and purchasable minus this products even though the settings shouldn't allow this.
Okay then I have transferred your ticket to our developer. He’ll be looking into your problem and responding with an answer soon.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Luke,
Thank you for informing us of this issue!
Please download updated version 3.8.9.2 here https://www.dropbox.com/s/3elx9acgs0qth1e/woo-product-bundle-3892.zip?dl=1
If you already bough the premium version, please provide the payment information (in private), e.g Paypal Email or Paypal Transaction ID then we'll send you the premium file.
Best regards,
Dustin
Hi, yes I have purchased premium, how can I send the transaction details to you privately
When replying this ticket, please enable Private for this reply here https://prnt.sc/r7ow60
Best regards,
Dustin
You can deactivate & delete the old version then install the new version.
All product bundles and settings will be kept. Don't worry about that!
Best regards,
Dustin
Hi Luke,
Please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it.
Remember to mark this reply is private.
Best regards,
Dustin