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  Public Ticket #2309928
"product_name" is un-purchasable. You cannot add this bundle to the cart.
Closed

Comments

  • Shuaib started the conversation

    I have a bundled product where the individual products are available for back order.

    When I click add to basket from the product page it does not allow.

    I receive the following error:

     "product_name" is un-purchasable. You cannot add this bundle to the cart.

    Product link:

    https://shumata.com/product/mecer-bbone-12s12v-1-2kva-720w-dc-ac-inverter/

  •  767
    Janilyn replied

    Hi Shuaib, 

    Thank you for contacting WPClever Support Forum. We’ve received your ticket and assigned one of our developers to help you with that. 

    He’ll be looking into your issue and responding as soon as finding a solution. Please stay in touch as he might need you to provide further information.

    Best regards.

    Janilyn T. - WPClever Support Agent

  •  1,228
    Dustin replied

    Hi Shuaib,

    Maybe the product "Mecer BBONE-12S+12V 1.2kVA/720W DC-AC Inverter + Casing" is private and you only can buy it until logging in.

    If it doesn't help, please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it.

    Best regards,
    Dustin

  • Shuaib replied

    Hi Frankie

    Yes that is correct. It was on private.

    Changed it to public and it now works. Thank you

  •  1,228
    Dustin replied

    You're welcome!smile.png

    If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating. https://wordpress.org/support/plugin/woo-product-bundle/reviews?rate=5#new-post
    Thank you in advance! <3

    Best regards,
    Dustin

  • Javier replied

    Good morning. I have the same problem too. can you help me?

  •  767
    Janilyn replied

    Hi Javier, 

    Please create a new ticket with your detailed information so that we can check it and help you on your site. 

    I'll close this ticket now aince it's a solved ticket already. 

    Best regards. 

    Janilyn T. - WPClever Support Agent