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  Public Ticket #2306020
Price does not change after adding optional product
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  • Jan Pieters started the conversation

    Hi there, i have installed and activated two of your plugins:

    1) Product timer

    2) Bought together

    I would like to purchase these plugins if I can get them to work on my website. I am currently testing the functionality of both plugins on one of my products: https://bloemenbezorgenalmere.nl/product/roze-rozen/

    These are my settings for both plugins

    See settings product timer in attachement

    See settings Bought together in attachement 2

    Question 1 (see attachement 3):

    When I set the price to 266% in Product timer. The prices in front end are correct. But when I add the vase to the bouquet, the price is not changing. How can I accomplish this?

    Question 2 (see attachement 4): 

    How can i move vase to just above the price?

    I hope you can help me out solving this. If I can get thsi to work I definitely purchase both plugins. 

    Kind regards, Jan Pieters

     

  •  767
    Janilyn replied

    Hi Jan,

    Thank you for contacting WPClever Support Forum. I’m glad to give you instructions on your issues.

    Question 1: As explained in our option, when the changing price is enabled, it uses your theme’s HTML to function, so in your case, we might need to revise the code files of your site by accessing admin area. After purchasing our plugin, you can order a customization service for free to have this done. 

    Question 2:  You can choose the Above the Add to cart position for Bought Together items in the plugin settings. Or you can choose any other positions from that board.

    After purchasing our plugin, you can enjoy the premium support and lifetime update of our plugin for free and for life. You can always ask questions and get our help here in this forum and request for premium file at any time. Jus remember to provide the proof of purchase (PayPal transaction ID and email address used to purchase), alongside a link to your site and admin login info so that our developers can help you customize the HTML to make prices change properly.

    Best regards.

    Janilyn T. - WPClever Support Agent