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  Public Ticket #2303981
Freezing on Homepage
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Comments

  • Dane Smith started the conversation

    When trying to adjust the quantity. It freezes- Only on the homepage. 

  •  767
    Janilyn replied

    Hi Dane, 

    Thank you for contacting WPClever Support Forum. Can you please provide a link to your site? Just screenshot is not enough for us to check for the source of this issue. 

    After receiving your site link, I'll will assign our developers to help. 

    Best regards. 

    Janilyn T. - WPClever Support Agent

  • Dane Smith replied

    glareguard.com

  •  1,226
    Dustin replied

    Hi Dane,   

    Sorry for the late reply to your other ticket!  I see you're using too many plugins (64). I need to deactivate some plugin one by one to find the issue. But I can't do that with your live site.  

    Could you please create another dev/staging site with the same issue then I can work on that site?  

    Or can I use plugin https://wordpress.org/plugins/all-in-one-wp-migration/ to download your website and install it on my PC? It will not affect your live site.

    Best regards,
    Dustin

  •   Dane Smith replied privately
  •  1,226
    Dustin replied

    I found a function in your child theme caused this issue https://prnt.sc/r50czw

    Please remove it and WPC Fly Cart will work fine.

    Best regards,
    Dustin