I just found the original crossed out price is not visible alongside the sales price on my website, did this feature removed? or any reasons could cause this?
Thank you for contacting WPClever Support Forum. Can you give us a link to your site? We need to check for sure. Also have you made any recent updates on the system or plugin?
Please respond so that I know what should I do next for you.
Thanks for your information. I will assign one of our developers to help you check on this issue. Please be patient as support might be slower than normal in the weekends.
Yes! It was removed in the latest version in mistake. We'll take it back soon.
Please send me your website info (wp-admin link, username, password) then I can change the code for you. You also can create a dev/staging site with the same issue then I'll work on it.
I just found the original crossed out price is not visible alongside the sales price on my website, did this feature removed? or any reasons could cause this?
Thank you
Hi Castle,
Thank you for contacting WPClever Support Forum. Can you give us a link to your site? We need to check for sure. Also have you made any recent updates on the system or plugin?
Please respond so that I know what should I do next for you.
Janilyn T. - WPClever Support Agent
Please find the link here:
https://www.mashedpatata.com/shop/%e4%ba%ba%e5%8a%9b%e8%b3%87%e6%ba%90%e5%93%a1%e5%b7%a5%e8%99%95%e7%90%86%e7%96%ab%e6%83%85%e9%a0%88%e7%9f%a5-2%e6%9c%888%e6%97%a5%e5%bc%b7%e5%88%b6%e6%8e%a5%e5%8f%97%e6%aa%a2%e7%96%ab%e6%8e%aa/
Although the website is in Traditional Chinese but you can see it is only showing the discounted price, crossed out price is not visible.
The plugin is at its latest version and I did updated to the latest woocommerce version. Thanks!
Hi Castle,
Thanks for your information. I will assign one of our developers to help you check on this issue. Please be patient as support might be slower than normal in the weekends.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Castle,
Yes! It was removed in the latest version in mistake. We'll take it back soon.
Please send me your website info (wp-admin link, username, password) then I can change the code for you. You also can create a dev/staging site with the same issue then I'll work on it.
Best regards,
Dustin
Just updated the plugin and it works! Thank you!
Yes! We fixed this issue in the newest updated version.
Feel free to submit a new ticket if you have other questions when using our plugin. I'll close this ticket now.
Best regards,
Dustin