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  Public Ticket #2297462
Variable product
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  • Laura Barbulescu started the conversation

    Hi, how can a set up a bundle with 3 simple products and one variable product so that the client can choose a  variation?

  •  767
    Janilyn replied

    Hi Laura,

    Thank you for contacting WPClever Support Forum. May I ask which version of plugin you are using? 

    If you're using the free plugin, you can add a maximum of 3 products to a bundle only. 

    If you're using the Premium version, and the variable product isn't didplaying variations for selecting, then could you please provide us with a link to that problematic bundle? We need to observe the bahavior of our plugin and revise the codes on your site. 

    Please respond to me which kind you are using so that I can know how to help you. 

    Best regards. 

    Janilyn T. - WPClever Support Agent

  • Laura Barbulescu replied

    Hi, I have the premium plugin,

    this is the bundle https://limero.ro/product/pachet-1-ten-mai-tanar/ and this is the variable product

    from the bundle https://limero.ro/product/ser-anti-aging-antirid-cu-acid-hialuronic-retinol-vitamina-c/

  •  767
    Janilyn replied

    Hi Laura, 

    Thanks for your information. I have assigned one of our developers to check and find the source of issue for you. He's working on it and will be responding to you as soon as finding a solution.

    Best regards. 

    Janilyn T. - WPClever Support Agent

  •  1,281
    Dustin replied

    Hi Laura,

    Please check the position of bundled products here https://prnt.sc/r1iak3, if you hide it, the you can't choose the variation for variable product and it can't be added to the cart.

    If it still doesn't work, please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it.

    Best regards,
    Dustin

  •   Laura Barbulescu replied privately
  •  1,281
    Dustin replied

    Sorry I don't clear about your idea/requirement.

    Could you please explain more about it with some screenshots?

    Please also send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it.

    Best regards,
    Dustin

  •   Laura Barbulescu replied privately
  •   Laura Barbulescu replied privately
  •  1,281
    Dustin replied

    Hi Laura,

    Sorry for the late reply!

    I've checked again and seen the bundle is fine https://prnt.sc/r80fg9

    Do you still need the help on this issue?

    Best regards,
    Dustin

  • Laura Barbulescu replied

    Hi, i managed to fix it, thanks

  •  1,281
    Dustin replied

    You're welcome!smile.png

    Feel free to submit a new ticket if you have any questions when using our plugin. I'll close this ticket now.


    Best regards,
    Dustin