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  Public Ticket #2280866
Have an error when adding this product to the cart
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Comments

  • Miska started the conversation

    Hello!

    I realized that variable products have errors, with this plugin. 

    They want to add everything to cart (even if it is not checked) and if there is variables in "bought togheter" (even if not checked) it will give an error and the main product can not be added to cart.

  •  767
    Janilyn replied

    Dear users,

    Welcome to WPClever Support Forum. This is a systematic notification.

    Thank you for reaching out to us. We have had a very successful, fruitful year thanks to your valuable support and cooperation last year. We are truly grateful for your interest and passion in our plugins. 

    To celebrate this and prepare for another marvelous year, we are having a long vacation from 24 to 27 January, 2020. So during this time period, all the support activities will be temporarily unavailable. We're still receiving your tickets but they will be held Pending until 28 January, 2020. After that time, support might still be a bit slower than normal as we're planning to conduct some major assessments of the system and operation. (Just a secret between you and me: We're running a really BIG project for WPClever.) But don't worry, we'll try our best to proceed your tickets respectively at the same time. 

    We're sorry for any inconvenience caused to you during this time. Hopefully, our dear users will understand and wait patiently for us. With high inspiration, we will come back better, faster and stronger to deliver you the best. 

    A thousand thanks to you all from WPClever team. We wish you all the best for the year of 2020. 

    From WPClever team with love.

    Janilyn T. - WPClever Support Agent

  •  1,222
    Dustin replied

    Hi Miska,

    It still works fine on our demo page https://demo.wpclever.net/woobt/product/bought-together-04/ 

    Please send me the product link then I can check it first.

    Best regards,
    Dustin

  • Miska replied

    Hello Frankie!

    It probably has to do with the theme or some plugin that is messing it up. I'll have to make a test-environment as the site I have this problem on is live.

  •  1,222
    Dustin replied

    Yes! You can create a dev/staging site with the same issue then I'll work on it.

    Best regards,
    Dustin