We’ve received your ticket and assigned one of our developers to help you with that. He’ll be looking into your issue and responding as soon as finding a solution. Please stay in touch as he might need you to provide further information.
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I found the problem. It's linked to our WPML plugin (to manage different languages). Do you know this plugin? Probably the only good plugin to translate WordPress.
In fact, all fields from your plugin are "translated" so we are able to translate (or select) each product added in the bundle. (Translate is not the right word, but I don't know what word I can use).
But if user selects a product in the wrong language, it is wrong, and system cannot recognize it. By example, in our case, user selects the ID product in english for the Spanish version. Result: system cannot find it because it does not exist for this language. Normally it has to take its equivalent in Spanish version.
Normally, you cannot translate this kind of fields. See in attachment two examples. When you cannot translate it, you have a locker.
Now I know why it's not working, but if you would improve or adapt it to WPML, you know what to do.
Hi guys,
Since last update, our cart is always displaying 0 as final price... and it's only for bundles. So I think it's directly linked to your plugin.
It was working before last update!
Hi,
We’ve received your ticket and assigned one of our developers to help you with that. He’ll be looking into your issue and responding as soon as finding a solution. Please stay in touch as he might need you to provide further information.
Kindly note that at this time of the year, support might be slower due to the heavy workload. We're grategul if you could wait patiently for our developer's response.
Best regards and happy holidays.
Janilyn T. - WPClever Support Agent
Re,
I found the problem. It's linked to our WPML plugin (to manage different languages). Do you know this plugin? Probably the only good plugin to translate WordPress.
In fact, all fields from your plugin are "translated" so we are able to translate (or select) each product added in the bundle. (Translate is not the right word, but I don't know what word I can use).
But if user selects a product in the wrong language, it is wrong, and system cannot recognize it. By example, in our case, user selects the ID product in english for the Spanish version. Result: system cannot find it because it does not exist for this language. Normally it has to take its equivalent in Spanish version.
Normally, you cannot translate this kind of fields. See in attachment two examples. When you cannot translate it, you have a locker.
Now I know why it's not working, but if you would improve or adapt it to WPML, you know what to do.
Hi Gigi,
Thanks for the detailed information!
We'll check the compatible with WPML plugin soon.
Best regards,
Dustin