Is it possible to exclude the add-on items from affiliate commission payout? Is there a config or some custom code to achieve this? We’re providing the add-on items basically at-cost and the affiliate commissions result in a loss on these items. So we’re hoping that we can somehow exclude just the Frequently Bought Together items from commission payout.
Let me know if you need an admin login or any other info.
We’ve received your ticket and assigned one of our developers to help you with that. He’ll be looking into your issue and responding as soon as finding a solution. Please stay in touch as he might need you to provide further information.
I can't open the test site https://prnt.sc/qcgm6n, so I did the check on the live site. I see you're using AffiliateWP and some addons. Can I use this plugin to download your website then I can check it on my PC? If not, please check your dev site then I can work on it.
Thank you for your information. Our developer Frankie is now going on a long business trip. I'll try to report your case to him after he comes back from the trip.
Kindly note that it might take some more time for us to work this out due to our heavy workload at the end of the year. We would highly be grateful if you could wait patiently for us to deliver the support.
If there is any news, I'll notify you promptly. Thank you very much for your understanding and patience.
You're welcome! Thank you very much for choosing our plugin. Your support is the source of motivation for us. We wish you a very Happy New Year with blessings and happy moments.
Is it possible to exclude the add-on items from affiliate commission payout? Is there a config or some custom code to achieve this? We’re providing the add-on items basically at-cost and the affiliate commissions result in a loss on these items. So we’re hoping that we can somehow exclude just the Frequently Bought Together items from commission payout.
Let me know if you need an admin login or any other info.
here's the url of one of the product pages:
https://adobands.com/product/8-week-resistance-band-workout-package/
Hi,
We’ve received your ticket and assigned one of our developers to help you with that. He’ll be looking into your issue and responding as soon as finding a solution. Please stay in touch as he might need you to provide further information.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Pat,
Yes! I need to access your website to check the plugin which you used for "affiliate commission".
Please send me your website info (wp-admin link, username, password). You also can create a dev/staging site with the same issue then I'll work on it.
Please also send me the screenshots of the settings for "affiliate commission" on your website.
Best regards,
Dustin
Hi Frankie,
Did you receive my private reply? Just checking -- let me know if I can provide any information.
Thanks,
Patrick
Sorry for the late reply!
I can't open the test site https://prnt.sc/qcgm6n, so I did the check on the live site. I see you're using AffiliateWP and some addons. Can I use this plugin to download your website then I can check it on my PC? If not, please check your dev site then I can work on it.
Best regards,
Dustin
Hi Frankie,
Yes, absolutely you can use All-in-One migration and download to your pc. Thank you!!
Sorry about the test site not being available...I deleted that yesterday after finishing up other updates/test.
Let me know if there's anything you need from me....thanks for helping us!!
Patrick
Hi,
Thank you for your information. Our developer Frankie is now going on a long business trip. I'll try to report your case to him after he comes back from the trip.
Kindly note that it might take some more time for us to work this out due to our heavy workload at the end of the year. We would highly be grateful if you could wait patiently for us to deliver the support.
If there is any news, I'll notify you promptly. Thank you very much for your understanding and patience.
We wish you a very happy holiday.
WPClever Team.
Janilyn T. - WPClever Support Agent
Hi Janilyn,
How long might we have to wait? I just need to answer to my boss.
Thank you, Patrick
Hi Pat,
I'm so sorry for the late reply!
I'm checking this issue and will inform you tomorrow (Dec 24, 2019).
Best regards,
Dustin
Hi Frankie,
No worries -- thanks so much for letting me know!!
Best,
Pat
I did some changes on your website:
1. Change the code here https://prnt.sc/qezdno (wp-content/plugins/affiliate-wp/includes/integrations/class-woocommerce.php)
2. Add the code here https://prnt.sc/qeze4e (wp-content/themes/oceanwp/functions.php)
I think it will works but not sure. Could you please test again with new order and also guide me how to do the right test steps?
Best regards,
Dustin
Hi Frankie,
Awesome....I'll give it a test on Friday and let you know. Thanks again -- really appreciate it!
Patrick
I've changed the code again https://prnt.sc/qhewcm and seem it works https://prnt.sc/qhewo8
Please remove old code, only change this file https://prnt.sc/qhewcm
Best regards,
Dustin
Frankie -- you da man!!! Thanks so much -- that worked like a charm!
You're welcome!
Thank you very much for choosing our plugin. Your support is the source of motivation for us. We wish you a very Happy New Year with blessings and happy moments.
-----
If you are satisfied with our plugin, please reward it a full five-star ★★★★★ rating.
https://wordpress.org/support/plugin/woo-bought-together/reviews/?filter=5
Thank you in advance! <3
Best regards,
Dustin