Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay
  Public Ticket #2233091
Upsells & Cross-sells
Closed

Comments

  •  1
    Gigi started the conversation

    My bundle products are not available in upsells input and cross-sells one. Is it normal ? 

    Search engines can find simple and variable products, but bundle products are not showing. 

  •  1,226
    Dustin replied

    Hi Gigi,

    I've checked and seen it still works fine on our demo page. You can see here https://prnt.sc/q6dr7w -> https://prnt.sc/q6drie

    Please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it.

    Best regards,
    Dustin

  •  1
    Gigi replied

    Hi

    I found why. It's because bundles are not published for the moment. If a product is not published, you cannot add it to upsells... (even if you prepare them for a publication). 

    Sorry for my ticket! 

    G

  •  1,226
    Dustin replied

    Probably this is a problem many people encounter. I'll tell them to check the product status first. 
    Thank you!

    If you are satisfied with our plugin, please reward it a full five-star ★★★★★ rating. https://wordpress.org/support/plugin/woo-product-bundle/reviews?rate=5#new-post
    Thank you in advance! <3

    Best regards,
    Dustin