Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay
  Public Ticket #2227894
"PRODUCT-BUNDLE" is un-purchasable. You cannot add this bundle to the cart.
Closed

Comments

  • JQBK started the conversation

    Hello,

    If I add a variable product in my bundle product, I cannot add it to cart because it always says “[Variable product name] is un-purchasable. You cannot add this bundle to the cart.”.

    I have tried with several variable product, and I always have the same problem. Variable products can be purchased individually.

    Can you help me with this?

    Thank you

    Michael

  •  767
    Janilyn replied

    Hi, 

    We’ve received your ticket and assigned one of our developers to help you with that. He’ll be looking into your issue and responding as soon as finding a solution. Please stay in touch as he might need you to provide further information.

    Best regards.


    Janilyn T. - WPClever Support Agent

  •  1,226
    Dustin replied

    Hi JQBK,

    Please send me this product bundles link then I can check it first.

    Best regards,
    Dustin

  •   JQBK replied privately
  •  1,226
    Dustin replied

    Hi,

    The Divi theme missing the CSS class for body, I've added for you https://prnt.sc/q368tz

    And now the bundle works fine, please check https://kd004neu.jqbk.de/produkt/set-2/

    Best regards,
    Dustin

  • JQBK replied

    Thank you very much!!!

    Best regards,

    Michael

  •  1,226
    Dustin replied

    You're welcome!

    If you are satisfied, please reward it a full five-star ★★★★★ rating. https://wordpress.org/support/plugin/woo-product-bundle/reviews?rate=5#new-post
    Thank you in advance! <3

    Best regards,
    Dustin

  • Divine Crown replied

    I am having the same issue, can the same code fix this?


  • jm replied

    Hello Dustin,

    We have divi theme and followed your code on the screenshot but it is still not working for us. We cannot add product bundle to cart still. Can you please help?

    Thanks,

    jm

  •  1,226
    Dustin replied

    Hi jm,

    Feel free to submit a new ticket if you have any questions when using our plugin.

    Best regards,
    Dustin