When we are logged in, we can select the variation and then add the bundle to the cart without trouble.
But for guests users, this is not possible. We select the variation we want, and it looks fine, but then we cannot add the pack to the cart. Taking a look to the html, it seems that the .woosb-product product lines don´t get updated with product information (i.e id, price ...) so the plugin thinks that the options haven´t been selected yet and won´t allow to add it to the cart.
Any ideas? We´d like to have a solution for this as quick as possible, since it´s preventing us from selling bundles on the site
We’ve received your ticket and assigned one of our developers to help you with that. He’ll be looking into your issue and responding as soon as finding a solution. Please stay in touch as he might need you to provide further information.
Thanks for the reply, but we´ve already fixed it. The issue was that the variation products where flagged as private, it allowed us to select them but the background of it wouldn´t work. Chaning the visibility to public fixed the problem
Hello,
We have bundles using product with variations like the following.
https://www.pintapum.com/pintapum-games/pack-cartera-game/
When we are logged in, we can select the variation and then add the bundle to the cart without trouble.
But for guests users, this is not possible. We select the variation we want, and it looks fine, but then we cannot add the pack to the cart. Taking a look to the html, it seems that the .woosb-product product lines don´t get updated with product information (i.e id, price ...) so the plugin thinks that the options haven´t been selected yet and won´t allow to add it to the cart.
Any ideas? We´d like to have a solution for this as quick as possible, since it´s preventing us from selling bundles on the site
Hi,
We’ve received your ticket and assigned one of our developers to help you with that. He’ll be looking into your issue and responding as soon as finding a solution. Please stay in touch as he might need you to provide further information.
Best regards.
Janilyn T. - WPClever Support Agent
Hi,
Thanks for the reply, but we´ve already fixed it. The issue was that the variation products where flagged as private, it allowed us to select them but the background of it wouldn´t work. Chaning the visibility to public fixed the problem
This is a good sound!
Feel free to submit a new ticket if you have any other questions when using our plugin.
I'll close this ticket now.
If you are satisfied, please reward it a full five-star ★★★★★ rating. https://wordpress.org/support/plugin/woo-product-bundle/reviews?rate=5#new-post
Thank you in advance! <3
Best regards,
Dustin